• We offer a wide range of products including kitchen equipment, tableware, appliances, bed linens, and more for hotels, restaurants, and cafes.

• Our website is available in English.

• You can place an order directly through our website by adding items to your cart and proceeding to checkout.

• We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

• Yes, we use secure encryption methods to protect your payment information.

• Yes, we offer discounts for bulk orders. Please contact our sales team for more information.

• We offer standard and expedited shipping options. The available options will be displayed at checkout.

• Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided during checkout.

• Yes, once your order has been shipped, you will receive a tracking number to monitor your shipment.

• We accept returns within 15 days of receipt for unused and undamaged items. Please contact our customer service team to initiate a return.

To return an item, please contact our customer service team for a return authorization and instructions

• Refunds are processed within 7-10 business days after we receive the returned item.

• Yes, many of our products come with a manufacturer’s warranty. Please check the product description for details.

• Yes, you can request a product catalog by contacting our sales team.

• Yes, we offer custom orders for certain products. Please contact our sales team for more information.